The other day I was scanning my Twitter stream and saw an interesting tweet about a blog post. I clicked the url link in the tweet to go read the blog post. A new browser tab opened for the blog. I caught a glimpse of the blog post title just as everything went black. No, [...]
Good, quality articles about your niche product and services serve several purposes. They attract information seekers to your website. They provide customer service by answering questions that potential customers may have. They enhance your website’s reputation. They develop trust with your website visitors. Most importantly, they can get you people on your opt-in list. Your [...]
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In a previous post about handling email, I tossed out a few ideas on how to organize your email inbox. This post will cover my take on how to handle one aspect of your incoming email: answering support issues. Here are a few ideas on how to make answering support questions easier. Make cheat sheets. [...]
One of the biggest time eaters in our hectic schedules is handling email. It seems the inbox never empties. How the heck does one get through all of it? There are lots of ebooks and blog posts about how to handle email. None of them agree with each other. You have to figure out what [...]
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